Meet the Team

Arwyn Jones

Arwyn Jones

Chief Executive

Arwyn’s role encompasses overseeing the development and delivery of all Beacon’s care and support services, stimulating new ideas and innovation as well as creating new partnerships  and collaborations that help Beacon provide better services.

“The issue of sight loss is not given the recognition it deserves, and in turn those who have or develop sight loss do not get the consistency of services they should. Working as CEO for Beacon is immensely rewarding both in how we directly help our clients to have more independence and quality of life, but also in being able to work across the sector towards improving recognition of the issue and in turn bring about better and more consistent services.”

Email Arwyn at

Lucy Hales

Interim Operations Director

Lucy is an experienced, knowledgeable and effective Operations Executive Director, committed to working with customers, communities and partners to deliver services they want.

Lucy leads on developing Beacon’s operational service offer to a wide sight loss base and their carers, at both a local and regional level.  Lucy and her team put customers at the centre of service provision, developing a range of partnerships, and promoting Beacon as the choice for citizens, communities and commissioners.

Email Lucy at 

Tracey Ford

Head of Enterprise Operations

Tracey Ford has held senior retail management positions in TJ Hughes, Stylo Barratts Shoes, Matalan and Ponden Mill and in charity retail with British Heart Foundation.

She is responsible for creating opportunities to generate income to raise vital funds for the Beacon. 

“I have family members who suffer from sight loss and working for the charity hopefully allows me to make a difference to someone living with sight loss.”

Email Tracey at

Nick Comley

Head of Social Finance & Business Development

Nick Comley is a SFEDI Gold Accredited social enterprise business support advisor and has previously worked at senior management level for Majestic Wine.

Nick advises the Beacon Centre on prospective social investments and social enterprise business development.

“I love working for such an innovative and progressive charity like Beacon and one that is totally committed to making a difference for people at risk from, or living with, sight loss.”

Email Nick at

Vikki Millichamp

Interim Head of Communications & Fundraising (Maternity Cover)

Vikki has been working in PR and Marketing Communications for over 20 years’. Having started her career working for international organisations including Harrods and Siemens, she has spent the last ten years working in non-profit and charity sectors.

Vikki is responsible for the Communications and Fundraising team, raising awareness of sight loss throughout the region and the excellent care and support Beacon provides to people living with visual impairment.

Email Vikki at 

Tim Jukes

Enablement & Employment Officer

Tim’s role is to support visually impaired people by developing skills, building confidence and providing career guidance and advice.

“I have been working at Beacon since 2003 and have met and worked with some fantastic people who are truly inspiring and make it a pleasure to come to work.”

Email Tim at

Donna Gordon

Partnership Development Manager

Most of Donna’s career has been spent in charitable organisations. 

 As Beacon’s Partnership Development Manager her focus is on developing corporate relationships however, she will happily make connections and promote the charity to everyone she can. 

“Getting the chance to make a difference to other people’s lives is great.”

Email Donna at 

John Walters

Equipment and Advice Officer

John has been working in the low Vision Advice Centre and shop for several years is very passionate about the role as he is able to make a positive difference to the daily lives of people with sight loss.

“I have lived with sight loss for most of my life and it is great to have the opportunity to pass some of my experience and knowledge onto others coping with sight loss. It is also great fun to play with all of the new bits of assistive equipment coming in to the sector.”

Email John at

Rachel Shaw

Project Co-Ordinator/Volunteer Supervisor

Rachel manages a number of projects, all of which provide services and support to help people suffering with sight loss engage in various activities, help them to develop skills and build confidence.

She also recruits and manages more than 250 volunteers across the charity.

“I really enjoy working with someone and watching as their confidence grows whether that be someone with sight loss who wants to develop new skills or a volunteer wanting to get out of the house.”

Email Rachel at

Hayley Millard

Activeyes Youth Officer

Hayley’s role is to organise and manage the youth club working with children as young as five up to 19 doing informal educative activities.

Her role also sees her devising social activities for members of Beacon’s adult social activity group Activeyes whose members take part in various activities from extreme sports or a cuppa at the local coffee shop.

“It is inspirational to see that people don’t let sight loss hold them back in life.”

Email Hayley at


The trustees play a vital role in guiding and leading the organisation and its staff to achieve its charitable objects.

Pauline Heffernan

Chair of the Beacon Centre

Pauline is the current Chair of the Beacon Centre. Her first visit to Beacon was back in 2006 which led to her becoming part of the team of consultants which helped to secure funding for the centre we have today. She remained interested in the cause of visual impairment and became chair in 2015.

“It’s both a privilege and a responsibility to hold that position, knowing Beacon has supported visually impaired people for over 140 years. We’ve changed, a lot, during that timescale and doubtless we will do so in future. I look forward to playing my part. “

Carolyn Stokes


Carolyn Stokes has a background is in training and education, the organisation I work for, works with individuals who present with a range of barriers to learning, it sources funding and develop skills.

“I want to bring this knowledge and expertise to the board to support wherever possible the development of the Beacon Centre.”

Jan Burns MBE

Vice Chair of the Beacon Centre

Jan Burns MBE has worked for almost 37 years, both locally and nationally within the Social Care Sector, 25 years in Local Authority and is currently chair of the National Dignity Council leading a campaign with over 83,000 champions. She has a not for profit consultancy service offering information and advice to; people wanting to access a social care service, to organisations on how to deliver quality services to meet regulatory standards and to the workforce.

“I am committed and dedicated to support everyone at Beacon in making it a creative, innovative, Centre of Excellence.”

Nick Price


Nick Price has been a trustee of the Beacon Centre since 2009 but is also a consultant ophthalmologist at the Wolverhampton & Midland Counties Eye Infirmary and Nuffield Hospital, Wolverhampton since 1991 and so brings to the board his experience in the clinical management of those with visual impairment and provide a link between the Centre and the Royal Wolverhampton NHS Trust.
He is also involved in other charities supporting eye health care and likes to undertake sponsored fundraising events each year.

“Over the years, it has been an exciting experience to have been a part of the impressive developments which have taken place at the Beacon. The Black Country and surrounding areas deserve a comprehensive supportive organisation for the increasing numbers and expectations of its visually impaired. I hope I can continue to encourage the Beacon Centre to meet those ambitions.”

Sue Rawlings

Chair of finance committee

Sue Rawlings is a consultant working with the voluntary sector for more than 15 years.
She has a background in finance, being a Chartered Certified Accountant, and previously having held positions in the public, private and voluntary sector, the last one being Finance Director for a charity in the West Midlands. She is also a director of Beacon’s Community Interest Company BeaconforLife and a Non-Executive Director at The Royal Wolverhampton NHS Hospital Trust.

“I believe the work we do at Beacon is vital to support and empower people with visual impairment to lead fulfilling and active lives.”

Michael Beardsmore


Michael brings a wealth of experience to his role at the Beacon Centre having been involved in the governance of not for profit organisations and charities for more than 40 years.

He is a chartered accountant and has spent most of his career as a partner in a medium sized accountancy practice involved in audit, accountancy and tax work for small and medium sized companies.

Some of his past roles include chair – Prima Quality Foods plc, past chair of OM UK, a charity with 6,000 workers worldwide, past vice chair Sandwell College, past President Black Country Chamber of Commerce and Black Country Business Link.

“Having been heavily involved in Governance of ‘Not for Profit’ and charities for more than 40 years I am able to bring knowledge and experience to the Beacon Centre board and am pleased to be involved.”